What do i do if my hotmail account is hacked

If possible, add special characters like a hash or exclamation point. Microsoft provides a recovery code for use in the event that access to your security information is lost and they recommend printing and storing this code as a hardcopy.

A hacker with access to your account may change your recovery code as a simple way to regain control over your account after you have changed your password. To replace the code, scroll down to Recovery code on the Security settings page. There, click on Replace recovery code to receive a new code. When you use a trusted device, you do not need to enter a passcode to access the account.

To ensure that the hacker has not set up such a device, on the Security settings page , scroll down to Trusted devices and click on Remove all the trusted devices associated with my account. We recommend that you verify that alerts are turned on by clicking on Change alert options on the Security settings page and making sure that the checkbox next to your mobile phone number is checked. You may be required to provide a one-time password, which will be sent to your mobile phone in a text message.

Microsoft will require you to provide the last 4 digits of the phone number to prove that you know the number and that the corresponding phone is in your possession. If an attacker had access to your username and password, they may have access to any other accounts where you used that account. Just to be safe, you should change your passwords on those other sites as well. Take a look at our tips in Help protect your Microsoft account.

Adding additional security contact info can make it easier to recover your account if someone else takes control of it, or you forget your password. When you can't sign into your Microsoft account How to close your Microsoft account Keep your computer safe at home What to do about unexpected charges from Microsoft.

Table of contents. Microsoft account help. Overview and sign in help. Password reset and recovery. Forgot username. Security and verification codes. Locked or compromised accounts. Account activity and closed accounts. Linked accounts. What is a Microsoft account? Update your profile. Microsoft account More Need more help? Join the discussion. Was this information helpful?

Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Method 4. If you think some of your mail has been deleted when your account was compromised, it may be recoverable. Scroll down to the bottom of the page and click "Recover Deleted Messages.

There is not a specified time range in which deleted emails can be recovered. Any emails that could not be recovered are lost forever. Messages that remain in the Deleted folder will get deleted and removed periodically. Moving the messages you want saved out of the Deleted folder will make sure that the emails are not lost again.

Did you know you can get expert answers for this article? Unlock expert answers by supporting wikiHow. Luigi Oppido. Support wikiHow by unlocking this expert answer. Yes No. Not Helpful 0 Helpful 0. After I have been hacked, how can I stop the hacker from sending email to my contacts demanding money? Notify those in your contacts list that your account has been compromised. You cannot stop the emails from being sent, but you can make sure others know to ignore the emails send from your account while you do not have control of it.

Not Helpful 4 Helpful Every day I get a message my account has been blocked. I reset my password and when I use the new password I get the same message.

I then have to get a code to get into my account. How do I keep my account unblocked? Account blocking is an automated process by Microsoft when it detects suspicious activity on an account. Contact Microsoft support if you are having continuous issues with the account blockage. Not Helpful 8 Helpful 3. Get in contact with Microsoft Support, or change your password and boot that person if you can. Not Helpful 1 Helpful 3. My Hotmail account was hacked, I recovered it once but it is hacked yet again.

How do I go about this problem? Change your password to something very hard to guess. Also turn on 2 step verification to make your account hard to hack. Not Helpful 3 Helpful 2. Is changing my password enough if my email account was hacked and spam was sent to many accounts? In addition to changing your password, you should consider notifying your contacts that your account was compromised.

You should also use great caution in the future of downloading unfamiliar files or responding to emails requesting personal information.

The emails from a safe sender contact family member constantly appear in my "deleted" file. There are many things I want to keep private from him.

Is he hacking into my account? He isn't blocked. Someone could be hacking your account, you should immediately change your password , and then, to be absolutely sure that nobody but you can access you account, you should turn on 2 step verification. Remember to keep your password secure and never share it with anyone. Not Helpful 0 Helpful 1. It is possible that your address was removed from mailing lists when it was compromised, but the core functionality of your email account should remain intact.

Not Helpful 4 Helpful 0. If your email account was used to spam other emails it is possible that your address was blocked or filtered by email service providers. Not Helpful 8 Helpful 2. I forgot my Hotmail password and all of the recovery information.

How can I retrieve my password?